Shipping policy
Shipping & Delivery
We offer FREE tracked delivery to all countries we currently ship to.
Delivery Times
Estimated delivery times vary by destination:
π Asia
5β8 business days
Including Japan, Singapore, Hong Kong SAR, Malaysia, and other supported destinations in Asia.
π Middle East
5β8 business days
πΈπ¦ Saudi Arabia
πΆπ¦ Qatar
π°πΌ Kuwait
π¦πͺ United Arab Emirates
π΄π² Oman
π§π Bahrain
π―π΄ Jordan
The most accurate estimated delivery time for your destination will be displayed during checkout.
Order Processing
Orders are normally prepared and processed within 1β4 business days before dispatch.
Delivery estimates begin once the order has been dispatched and do not include processing time.
Tracking
Once your order has been shipped, tracking information will be provided where available.
Depending on the destination and local courier, you may also be contacted by phone call or SMS before delivery.
Delivery Delays
We always aim to deliver orders within the estimated timeframe. However, occasional delays may occur due to circumstances outside our reasonable control, including:
- Customs inspections
- Severe weather conditions
- Airline or carrier disruptions
- Public holidays
- Local delivery restrictions
- Security situations
- Other unforeseen circumstances
In rare cases, delivery may take longer than the estimated timeframe.
Shipping Information
Please make sure your shipping address, email address, and phone number are entered correctly during checkout.
Incorrect or incomplete delivery information may result in delays or unsuccessful delivery attempts.
Free Delivery
There is no standard shipping charge for eligible destinations currently available through our checkout.
Available shipping methods and the estimated delivery timeframe for your specific destination will always be shown before completing your order.